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	<title>Comments on: How Not to Appease A Customer</title>
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	<link>http://boldwords.wordpress.com/2007/06/20/how-not-to-appease-a-customer/</link>
	<description>Exploring how bold words can give life to bold ideas.</description>
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		<title>By: Britt</title>
		<link>http://boldwords.wordpress.com/2007/06/20/how-not-to-appease-a-customer/#comment-49</link>
		<dc:creator>Britt</dc:creator>
		<pubDate>Fri, 22 Jun 2007 03:40:00 +0000</pubDate>
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		<description>Funny you should mention that...I believe it was the same restaurant chain as our mishap.</description>
		<content:encoded><![CDATA[<p>Funny you should mention that&#8230;I believe it was the same restaurant chain as our mishap.</p>
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		<title>By: Rachel</title>
		<link>http://boldwords.wordpress.com/2007/06/20/how-not-to-appease-a-customer/#comment-48</link>
		<dc:creator>Rachel</dc:creator>
		<pubDate>Fri, 22 Jun 2007 02:09:50 +0000</pubDate>
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		<description>there was a case in the last few weeks when a restaurant  had served up alcohol, (I think it was marguerita) instead of apple juice to a child - they&#039;d mixed up the containers.  The mother is sueing.  i think that is why they can never admit anything,</description>
		<content:encoded><![CDATA[<p>there was a case in the last few weeks when a restaurant  had served up alcohol, (I think it was marguerita) instead of apple juice to a child &#8211; they&#8217;d mixed up the containers.  The mother is sueing.  i think that is why they can never admit anything,</p>
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